Black Tactical do not do Cash Refunds, but we can help you exchnage to other items.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being exchanged. Perishable goods such as batteries, food, sprays, liquids or any consumables cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
We require a proof of purchase and the item to be brought directly to The Adelphi, 1 Coleman Street #04-36, Singapore 179803 (City Hall MRT)
For Defective items, depending on the product, certain products may require you to liaise directly the manufacturer for warranty issues. A proof of purchase is still required in such cases.
Sale items (if applicable) Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
Exchanges (if applicable) We only replace items if they are defective or damaged. You need to take your item to 109 North Bridge Road #05-40, Singapore 179097.